Privacy Policy

Effective Date: October 2, 2025

At wai, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

Information We Collect

We may collect personal information that you provide directly to us when you register for an account, subscribe to our services, or contact our customer support. This information may include your name, email address, profile picture, and payment information.

Information We Collect Automatically

When you access or use our services, we automatically collect certain information about your device and usage of our services. This includes your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Payment Information

When you make a purchase through our service, your payment information is processed by our third-party payment processors. We do not store your full credit card details on our servers.

Information We Do Not Collect

We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information. We do not collect information from children under the age of 13.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes personalizing your experience, processing your transactions, sending communications about your account or our services, and analyzing usage patterns.

Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

Prohibited Content

  • Illegal Content: Any content that promotes, facilitates, or engages in illegal activities, including but not limited to fraud, violence, or the sale of illegal goods or services.
  • Harmful Content: Content that incites hatred, violence, or discrimination based on race, religion, gender, sexual orientation, or other protected characteristics.
  • Explicit or Adult Content: Pornographic, excessively violent, or otherwise inappropriate content, including depictions of sexual abuse, child exploitation, or animal cruelty.
  • Intellectual Property Infringement: Content that infringes upon the copyrights, trademarks, or other intellectual property rights of others.
  • False or Misleading Content: Content that is intentionally false, misleading, or deceptive, particularly when presented as factual.
  • Privacy Violations: Content that discloses personal information without consent or invades someone's privacy.
  • Hate Speech: Content that promotes hatred, discrimination, or hostility towards individuals or groups based on protected characteristics.
  • Harassment and Bullying: Content that targets individuals or groups with the intent to harass, threaten, or bully.
  • Self-Harm and Suicide: Content that promotes or glorifies self-harm, suicide, or other dangerous behaviors.
  • Spam and Malware: Spam, content containing malware, or content intended to phish, scam, or harm users.
  • Impersonation: Content that impersonates individuals, organizations, or entities in a misleading or deceptive manner.
  • Prohibited Uses: Using our services for any illegal or prohibited purposes, including but not limited to illegal gambling, spreading viruses, or interfering with our services.